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If you’re stuck loading in the Channels section, try navigating to over to the left side menu using the D-pad or left directional button on your remote.

After pulling up the left side menu, select either TV Shows or Movies from the menu to navigate to one of those on-demand sections.

Once that section finishes loading, try navigating back to the Channels section and allow a minute or two for it to load.

Click the Home button on your Android TV remote to get to the home screen.

In the top right corner of your Android TV home the screen, select Settings > Apps.

Choose the FreeCast app and select Uninstall.

Visit the Apps section and search FreeCast to locate the FreeCast app.

Select Scroll down and select the FreeCast app from the list that appears (you may need to select See all apps to view the full list).

Choose the FreeCast app and then Installselect Clear Cache > Press Ok to confirm.

Click back on your remote and select Clear Data from the list > Press Ok.

Launch the FreeCast app again and try signing in againsign in to your account.

Make sure your Wi-Fi connection is stable by checking the connection under your TV’s Settings menu (service requires a minimum download speed of at least 5Mbps).

Run an internet speed test - Note that you can do this from a computer or phone that’s connected to the same Wi-Fi network as your TV, rather than having to install an app.

To run a speed test, just follow the link below.
https://www.speedtest.net/

Log out of your FreeCast account if you’re able to.

On your Apple TV, go to Settings > System and then select Restart.

Launch the FreeCast app again after restarting your Apple TV.

Click the Home button on your Fire TV remote to get to the home screen.

In the top right corner of the screen, select Settings.

From the Settings menu, select Applications.

Scroll down and select Manage Installed Apps > Then scroll down and select FreeCast from the list.

Scroll down the FreeCast app settings section and select Force Stop.

Then choose Clear Cache.

Then choose Clear Data.

Launch the FreeCast app and try logging in again.

Highlight the FreeCast app on the Fire TV home screen.

Press the Menu button on your Fire TV remote (button with three lines in it).

Select Offload from the menu that appears on the right side of the screen.

Click Offload again to confirm.

Reinstall the FreeCast app from the Amazon App Store and try launching it again.

Press the Home button on your Samsung TV remote and then select Apps from the Settings bar.

Click the Settings button in the top right corner of the Apps screen.

Locate and highlight the FreeCast app > Then select View Details from the dropdown menu that appears under the app.

Complete the FreeCast app update if one is available.

Launch the FreeCast app again after completing the update.

Press the Settings button on your Samsung TV remote to bring up the Settings menu.

Select Support > Device Care > Manage Storage.

Locate the FreeCast app and select it from the menu.

Select View Details > Clear Cache. Then select Clear Data.

Launch the FreeCast app and try logging in the Support section and then choose Software Update.

If an update is available, select Update Now (You can also enable auto updates here, if they’re not already enabled).

Once the update is complete, restart your Samsung TV and then try launching the FreeCast app again.

If you’re stuck loading in the Channels section, try navigating to over to the left side menu using the D-pad or left directional button on your remote.

After pulling up the left side menu, select either TV Shows or Movies from the menu to navigate to one of those on-demand sections.

Once that section finishes loading, try navigating back to the Channels section and allow a minute or two for it to load.

Turn off your Samsung TV and then unplug it for 3-5 minutes.

Plug the TV back in and turn it on again, then try re-opening the FreeCast app.

Press the Settings button on your Samsung TV remote to bring up the Settings menu.

Select Support > Device Care > Manage Storage.

Locate the FreeCast app and select it from the menu.

Select View Details > Clear Cache. Then select Clear Data.

Launch the FreeCast app and try logging in again.

Press the Home button on your Samsung TV and then select Apps from the Settings bar.

Click the Settings button in the top right corner of the Apps screen.

Locate and highlight the FreeCast app > Select Delete.

Go back to the Apps section and search the FreeCast app.

Reinstall the FreeCast app and try launching it again.

Press the Home button on your LG TV remote and then select Apps from the menu bar.

Select the Profile icon in the top right corner (icon is the silhouette of a person).

Select Manage Apps from the My Apps menu.

Scroll down and locate the FreeCast app from the list of apps that appears.

If an Update button displays next to the FreeCast app, press it to complete the update.

Once the update is complete, try launching the FreeCast app again.

Make sure your Wi-Fi connection is stable by checking the connection under your TV’s Settings menu (service requires a minimum download speed of at least 5Mbps).

Run an internet speed test - Note that you can do this from a computer or phone that’s connected to the same Wi-Fi network as your TV, rather than having to install an app.

To run a speed test, just follow the link below.
https://www.speedtest.net/

If you’re stuck loading in the Channels section, try navigating to over to the left side menu using the D-pad or left directional button on your remote.

After pulling up the left side menu, select either TV Shows or Movies from the menu to navigate to one of those on-demand sections.

Once that section finishes loading, try navigating back to the Channels section and allow a minute or two for it to load.