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While our live chat remains available 24/7, we also understand that some users would prefer to not have to type out messages in a chat window in order to receive assistance.

That’s why we’ve created a new Automated Voice Assistant to allow customers to receive specific help links via text message, based on their specific issue. Just call the number below, and our Automated Voice Assistant will walk you through a wide range of support issues/topics.

(888) 548-5890

How it works:

  1. Call the number above from a cell phone.

  2. Listen carefully to the menu to confirm you would like to receive assistance via text message.

  3. Enter the number which corresponds to your issue or concern.

  4. Once you’ve made your selection, follow the menu prompt to confirm your cell phone number.

  5. You should then receive a text message with a help link specific to your concern within a few minutes.