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If you’re experiencing any issues with buffering on FreeCast, just select the device you’re using below and then follow the troubleshooting steps provided

Android Device

 Check for latest app update
  1. Open the Google Play Store on your Android device and search “FreeCast” in the app store

  2. Choose the “Update” option if it’s available

  3. Try to launch the FreeCast app again after completing the app update

 Check for latest device updates
  1. Open the Settings menu and select “System” > “System Update” or “Software Update”, depending on on your Android device

  2. Complete the update if one is available and then try launching the FreeCast app again

 Check your connection speed
  1. We recommend having a minimum download speed of 5 Mbps in order to use FreeCast.

  2. To run a speed test, just follow the link below
    https://www.speedtest.net/

  3. If you’re using cell phone data for your connection, please try connecting to a wireless network and then try launching the FreeCast app again

 Clear the cache and data for FreeCast app
  1. Open your Settings menu on your device and visit your Apps section

  2. Locate and select the FreeCast app in the list of apps

  3. Select “Storage” > “Clear Data”

  4. Click “Ok” to confirm

  5. After clearing the cache and data, restart your device and then try launching the FreeCast app again

iOS Device

 Check for latest app update
  1. Open the App Store on your iOS device and search “FreeCast”

  2. Choose the “Update” option if it’s available

  3. Try to launch the FreeCast app again after completing the app update

 Check for latest device updates
  1. Open the Settings menu on your device and select “General” > “Software Update”

  2. Once the update is complete, try launching the FreeCast app again.

 Check your connection speed
  1. We recommend having a minimum download speed of 5 Mbps in order to use FreeCast.

  2. To run a speed test, just follow the link below
    https://www.speedtest.net/

  3. If you’re using cell phone data for your connection, please try connecting to a wireless network and then try launching the FreeCast app again

 Restart your device
  1. Sign out of the FreeCast app on your iOS device (if you’re able to)

  2. Restart your iOS device and then try launching the FreeCast app again

 Delete and reinstall the FreeCast app
  1. Delete the FreeCast app from your iOS device and then reinstall it from the App Store

  2. Try launching the FreeCast app again

Android TV

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Apple TV

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Fire TV

Samsung TV

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