Is phone support available?
- Tony Allen
While we do not have live agents available by phone, we do offer 24/7 Live Chat Support for all of our users, which you can get to by clicking the Live Help chat widget that sits on each of our FreeCast sites, including support.freecast.com.
Our live representatives will be able to provide immediate assistance with any support concerns you may have, while the chat format also allows for easy sharing of help links, screenshots and other information which may be useful in diagnosing or resolving an issue.
Automated Voice Assistant
If you don’t want to chat, you can also utilize our new Automated Voice Assistant, which allows you to receive specific help links via text message, based on your support issue or concern.
Just call the number below, and our Automated Voice Assistant will walk you through a wide range of support issues/topics.
(888) 548-5890
How it works:
Call the number above from a cell phone
Listen carefully to the menu to confirm you would like to receive assistance via text message
Enter the number which corresponds to your issue or concern
Once you’ve made your selection, follow the menu prompt to confirm your cell phone number
You should then receive a text message with a help link specific to your concern within a few minutes