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Android Device
Check for latest app update
Open the Google Play Store on your Android device and search “FreeCast” in the app store
Choose the “Update” option if it’s available
Try to launch the FreeCast app again after completing the app update
Check for latest device updates
Open the Settings menu and select “System” > “System Update” or “Software Update”, depending on on your Android device
Complete the update if one is available and then try launching the FreeCast app again
Check your connection speed
We recommend having a minimum download speed of 5 Mbps in order to use FreeCast.
To run a speed test, just follow the link below
https://www.speedtest.net/
If you’re using cell phone data for your connection, please try connecting to a wireless network and then try launching the FreeCast app again
Clear the cache and data for FreeCast app
Open your Settings menu on your device and visit your Apps section
Locate and select the FreeCast app in the list of apps
Select “Storage” > “Clear Data”
Click “Ok” to confirm
After clearing the cache and data, restart your device and then try launching the FreeCast app again
iOS Device
Check for latest app update
Open the App Store on your iOS device and search “FreeCast”
Choose the “Update” option if it’s available
Try to launch the FreeCast app again after completing the app update
Check for latest device updates
Open the Settings menu on your device and select “General” > “Software Update”
Once the update is complete, try launching the FreeCast app again.
Check your connection speed
We recommend having a minimum download speed of 5 Mbps in order to use FreeCast.
To run a speed test, just follow the link below
https://www.speedtest.net/
If you’re using cell phone data for your connection, please try connecting to a wireless network and then try launching the FreeCast app again
Restart your device
Sign out of the FreeCast app on your iOS device (if you’re able to)
Restart your iOS device and then try launching the FreeCast app again
Delete and reinstall the FreeCast app
Delete the FreeCast app from your iOS device and then reinstall it from the App Store
Try launching the FreeCast app again
Android TV
Apple TV
Fire TV
Samsung TV